Frequently Asked Questions

How do you accept payment?

We accept payment through this website via credit card. All orders must be paid for before they are shipped. We use Stripe as our payment processor and are subject to their rules.

How long does it take to ship your order?

In stock orders placed before 12:00 PM Central Time, Monday thru Friday usually ship the same day. Your order may be delayed if you are not a verified customer of ours, or if there are payment processing problems.

How long will it take to receive my order?

Once your order has been shipped, customers can usually expect to receive their order via Standard UPS Ground:

Within the next day in most of Wisconsin, the Northern Half of Illinois, the Northern Half of Indiana, Southwest Michigan, as well as the Twin Cities area in Minnesota, and the Quad Cities area in Iowa/Illinois.

Within two days in the rest of Minnesota, Iowa, Illinois, Indiana, and Michigan, as well as the Eastern Half of North Dakota, South Dakota, Kansas, and Oklahoma. Also, within two days for the States of Missouri, Ohio, West Virginia, Kentucky, Tennessee, the Western Halves of New York and Pennsylvania, and the Northern Two Thirds of Georgia.

Within three to four days for the rest of the continental United States.

Within five days for Alaska and Hawaii.

Where do your products ship from?

Our products ship from our warehouse in Southern Wisconsin.

What shipping service do you use?

We ship via UPS.

What are your business hours?

We are open from 8:00 AM to 4:00 PM Central Time, Monday thru Friday.

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